Frequently asked questions
Orders
Below are some of are common questions about orders
How do I make a purchase?
To make a purchase, simply browse our site, add the items you want to your cart, proceed to checkout, enter your shipping details and payment information, and place your order. You'll receive a confirmation email once your order is submitted.
How do I know if my order has been confirmed?
When we have received your order, you will automatically receive an e-mail confirming your order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I change my shipping address after my order is placed?
If the goods have not been shipped yet, you can contact us to change the address
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
When will my order be shipped?
All orders are shipped within 12-36 hours from our warehouse.
What is your return policy?
Please see Refund Policy
How long will it take until I receive my order?
Delivery time is usually 3-20 working days depending on destination country and your shipping option